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jshamid #1
Member since Feb 2007 · 30 posts
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Subject: Athentication Problems
When i signining into my messenger from administrative account, i can continue the remaining works.

but when i logged in  throug SSL from guest account, i can't signin.

debug:

Send :<stream:stream to='globees.com' xmlns='jabber:client' xmlns:stream='http://etherx.jabber.org/streams' version='1.0' xml:lang='en'>

after that i am getting the error authentication and decryption problems

if i logged in  through TLS from the guest account, i am getting the following error:


Send :<stream:stream to='globees.com' xmlns='jabber:client' xmlns:stream='http://etherx.jabber.org/streams' version='1.0' xml:lang='en'>
Rec :<stream:stream xmlns:stream="http://etherx.jabber.org/streams" version="1.0" from="globees.com" xml:lang="en" id="34a7c87d" >
Rec :<stream:features xmlns:stream="http://etherx.jabber.org/streams"><starttls xmlns="urn:ietf:params:xml:ns:xmpp-tls" /><mechanisms xmlns="urn:ietf:params:xml:ns:xmpp-sasl"><mechanism>PLAIN</mechanism><mechanism>ANONYMOUS</mechanism></mechanisms><compression xmlns="http://jabber.org/features/compress"><method>zlib</method></compression><auth xmlns="http://jabber.org/features/iq-auth" /><register xmlns="http://jabber.org/features/iq-register" /></stream:features>
Send :<starttls xmlns="urn:ietf:params:xml:ns:xmpp-tls" />
Form Activated :
Rec :<proceed xmlns="urn:ietf:params:xml:ns:xmpp-tls" />
Send :<stream:stream to='globees.com' xmlns='jabber:client' xmlns:stream='http://etherx.jabber.org/streams' version='1.0' xml:lang='en'>
Rec :<stream:stream xmlns:stream="http://etherx.jabber.org/streams" version="1.0" from="globees.com" xml:lang="en" id="34a7c87d" >
Rec :<stream:features xmlns:stream="http://etherx.jabber.org/streams"><mechanisms xmlns="urn:ietf:params:xml:ns:xmpp-sasl"><mechanism>PLAIN</mechanism><mechanism>ANONYMOUS</mechanism></mechanisms><compression xmlns="http://jabber.org/features/compress"><method>zlib</method></compression><auth xmlns="http://jabber.org/features/iq-auth" /><register xmlns="http://jabber.org/features/iq-register" /></stream:features>
Send :<auth xmlns="urn:ietf:params:xml:ns:xmpp-sasl" mechanism="PLAIN">XXX</auth>
Rec :<failure xmlns="urn:ietf:params:xml:ns:xmpp-sasl"><not-authorized /></failure>
Form Activated :
Send :</stream:stream>
Rec :</stream:stream>
OnClose

please help me.
This post was edited on 2012-12-14, 12:18 by Alex.
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Alex #2
Member since Feb 2003 · 4317 posts · Location: Germany
Group memberships: Administrators, Members
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Hello,

i don't understand what you mean with "when i logged in throug SSL ...".

but this error means that either the user account does not exist or the password is wrong.

  • Are you sure that the user account exists and the password is correct?
  • Is your server setup correct?

Alex
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jshamid #3
Member since Feb 2007 · 30 posts
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hi, the username and password is existing.

 because if i run and sign into the messenger from windows administrative user  a/c i dont get any problem.
but if i run and sign into the messenger from windows guest user a/c i get this problem.
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Jabberer #4
Member since Feb 2006 · 249 posts
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Hello,

if i decode your SASL Plain string i see:
username: shhaulhameed
pasword: test123

And the server sais that the credentials are not correct.
Software Developer
AG-Software
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Jabberer #5
Member since Feb 2006 · 249 posts
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can you try to login with another client like Exodus under this username?
Software Developer
AG-Software
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