Getting server not found error with code 404

nandakishor

2014-04-22, 12:17 #1

Member since Feb 2014 · 4 posts
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Subject: Getting server not found error with code 404

Hi ,
From past three days we are facing presence problem i.e., The presence is not delivered to the web application. We are getting the below mentioned statement.

<presence xmlns="jabber:client" to="some@abc/agsXMPP" type="error" from="xyz26">
<error type="cancel" code="404">
<remote-server-not-found xmlns="urn:ietf:params:xml:ns:xmpp-stanzas" /></error></presence>

Please, help me in sorting out the error.

With regards,
Nanda Kishor G N

This post was edited on 2014-04-22, 12:19 by Alex.

Alex

2014-04-22, 12:21 #2

Member since Feb 2003 · 4449 posts · Location: Germany
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remote-server-not-found means that your server is not able to talk to another remote server. This is an issue on the server, not related to the library at all.

This can have various reasons:

the server of the contact is down

server does not exist anymore

issues between your server and teh remote server (security, configuration, protocol etc...)

nandakishor

2014-04-22, 12:45 #3

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Thanks for the reply Alex.

But , sometimes it gives exact status for some users and sometimes not. We are using Openfire server.
how to know that the user is already approved the subscription?.

With regards,
Nanda Kishor G N

Alex

2014-04-22, 12:51 #4

Member since Feb 2003 · 4449 posts · Location: Germany
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you see the subscription status when you retrieve the contacts. check item.Subscription there.
For Openfire make sure that you run the latest version. Older version have s2s problems with new server that require the latest s2s and security features.