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Finesse Presence Example.
Finesse Cisco Presence connection
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gutterwall 2016-03-16, 15:07 #1
Member since Mar 2016 · 5 posts
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Subject: Finesse Presence Example.
I am trying to connect to Finesse using xmppClient, and I get a not-authorized. 
 
  1. <failure xmlns="urn:ietf:params:xml:ns:xmpp-sasl">
  2.  <not-authorized />
  3. </failure>
I connected successfully using the Rest api, and can change states.  But I need to know the presence of the current user to grab the screen pop handler for a thick client screen pop listener...

HELP?
Here's my code that doesn't work...

  1. private void ConnectBosh()
  2. {        
  3.       m_xmppClient.Transport = Matrix.Net.Transport.Bosh;
  4.       m_xmppClient.PreferredSsoSaslMechanism = Matrix.Xmpp.Sasl.SaslMechanism.Plain;
  5.       m_xmppClient.AutoPresence = true;
  6.       m_xmppClient.Uri = new System.Uri(string.Format("https://{0}:7443/http-bind/",FinesseFQDN));
  7.       m_xmppClient.Password = LoggedOnPassword;
  8.       m_xmppClient.Username = string.Format("{0}@{1}" , LoggedOnUserName, FinesseFQDN);
  9.       serverJid = m_xmppClient.Username;
  10.       m_xmppClient.AutoPresence = true;
  11.       m_xmppClient.OnReceiveXml += xmppClient_OnRecieveXml;
  12.       m_xmppClient.OnPresence += xmppClient_OnPresence;
  13.       m_xmppClient.OnError += m_xmppClient_OnError;
  14.       m_xmppClient.OnAuthError += m_xmppClient_OnAuthError;
  15.       m_xmppClient.OnBindError += m_xmppClient_OnBindError;
  16.       m_xmppClient.OnMessage += m_xmppClient_OnMessage;
  17.       m_xmppClient.OnBind += m_xmppClient_OnBind;
  18.       m_xmppClient.Port = 7443;
  19.       m_xmppClient.OnClose += m_xmppClient_OnClose;            
  20.       m_xmppClient.XmppDomain = FinesseFQDN;                    
  21.       m_xmppClient.Open();
  22.       PubSubManager mgr = new PubSubManager(m_xmppClient);            
  23.       mgr.OnEvent += mgr_OnEvent;
  24. }

Here's my RestAPI function I got working just to share the wealth...  Need to add Reason codes later.

  1. private string ChangeStates(UserStates NewState)
  2. {
  3.     string m_strAuth = Convert.ToBase64String(Encoding.ASCII.GetBytes(LoggedOnUserName + ":" + LoggedOnPassword));
  4.  
  5.     // setup WebClient
  6.     System.Net.WebClient m_wc = new WebClient();
  7.     m_wc.Headers.Add("Accept", "text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8");
  8.     m_wc.Headers.Add("Authorization", string.Format("Basic {0}", m_strAuth));
  9.     m_wc.Headers.Add("Content-Type", "application/xml");
  10.    
  11.     // perform the PUT request
  12.     byte[] dataBytes = Encoding.UTF8.GetBytes(BuildStateString(NewState));
  13.     string URL = string.Format("{0}:{1}/finesse/api/User/{2}", UccxFQDN, FinessePort, LoggedOnUserName);
  14.     byte[] responseArray = m_wc.UploadData(URL, "PUT", dataBytes);
  15.     return Encoding.ASCII.GetString(responseArray);
  16. }
This post was edited 2 times, last on 2016-03-16, 16:28 by Alex.
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Alex 2016-03-16, 16:28 #2
Member since Feb 2003 · 4449 posts · Location: Germany
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not authorized means that there is an authentication Error.
With secure SASL authentication either your username, password or XMPP Domain is wrong.

Posting your complete Xml Log can also help to find the problem.
I also suggest to use Sockets instead of BOSH.

Alex
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gutterwall 2016-03-16, 17:14 #3
Member since Mar 2016 · 5 posts
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  1. <stream:stream xmlns:stream="http://etherx.jabber.org/streams" xmlns="jabber:client" from="{username}@{Servername}" version="1.0" id="62ee07f3" >
  2. <stream:features xmlns:stream="http://etherx.jabber.org/streams">
  3.  <mechanisms xmlns="urn:ietf:params:xml:ns:xmpp-sasl">
  4.     <mechanism>PLAIN</mechanism>
  5.  </mechanisms>
  6.  <compression xmlns="http://jabber.org/features/compress">
  7.     <method>zlib</method>
  8.  </compression>
  9.  <bind xmlns="urn:ietf:params:xml:ns:xmpp-bind" />
  10.  <session xmlns="urn:ietf:params:xml:ns:xmpp-session" />
  11. </stream:features>
  12. <failure xmlns="urn:ietf:params:xml:ns:xmpp-sasl">
  13.  <not-authorized />
  14. </failure>
  15. <failure xmlns="urn:ietf:params:xml:ns:xmpp-sasl">
  16.  <not-authorized />
  17. </failure>

I commented out the {username}@{servername}
This post was edited on 2016-03-16, 17:29 by Unknown user.
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gutterwall 2016-03-16, 17:17 #4
Member since Mar 2016 · 5 posts
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In reply to post #2
What would using Sockets look like?
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Alex 2016-03-16, 17:57 #5
Member since Feb 2003 · 4449 posts · Location: Germany
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We need the complete stream, and you should not comment the servername, because the server name maybe the problem.
You should only comment out the Base64 data in the <auth/> tag.

I also need send and receive, your log is incomplete.

Alex
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Alex 2016-03-16, 17:58 #6
Member since Feb 2003 · 4449 posts · Location: Germany
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In reply to post #4
Quote by gutterwall:
What would using Sockets look like?

remove those 2 lines:

Quote by csharp:
m_xmppClient.Transport = Matrix.Net.Transport.Bosh;
m_xmppClient.Uri = new System.Uri(string.Format("https://{0}:7443/http-bind/",FinesseFQDN));

the default is sockets.

Alex
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gutterwall 2016-03-16, 21:26 #7
Member since Mar 2016 · 5 posts
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When I take out those lines, I get a No Such Host is Known.

What would a xmppdomain look like?  {username}@{domain}?  or just {domain}
https://server.domain.com:7445  or username@server.comain.com  or what?  I am confused as all get out.

Thanx so much for your help Alex!
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Alex 2016-03-17, 09:16 #8
Member since Feb 2003 · 4449 posts · Location: Germany
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XmppClient.XmppDomain is the server domain confugured in your XMPP server.
A domain does not include the protocol or a port, so its something like jabber.org, or xmpp.org for example.

Have you tried to use the MiniClient example to connect to your server?
https://gitlab.com/matrix-xmpp/samples/tree/master/csharp/…

Alex
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gutterwall 2016-03-17, 14:00 #9
Member since Mar 2016 · 5 posts
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MiniClient helped after I figured out I just needed server name in Server...  haha..

Thanx I think I got it!
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Alex 2016-03-17, 14:13 #10
Member since Feb 2003 · 4449 posts · Location: Germany
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great to hear that its working now.
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