Login fails on windows 8 - Forum

vishwa

2013-07-19, 10:28 #1

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Subject: Login fails on windows 8

Hi,

I am unable to login in windows 8. After execution of xmppClient.Open() , after 2-3 mintues, OnClose() is call automatically.

Please help me to resolve this issue.

Thanks
Vishwa

Alex

2013-07-19, 10:59 #2

Member since Feb 2003 · 4449 posts · Location: Germany
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Please post your Xml logs.
We have not seen any issues on Windows 8 yet.

vishwa

2013-07-19, 14:12 #3

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Hi,

Following log is generated

7/19/2013 4:48:54 AM: Send : <stream:stream xmlns:stream="http://etherx.jabber.org/streams" xmlns="jabber:client" version="1.0" >

7/19/2013 4:48:54 AM: Receive : <stream:stream xmlns:stream="http://etherx.jabber.org/streams" xmlns="jabber:client" from="slim2" id="dde28e71" xml:lang="en" version="1.0" >

7/19/2013 4:48:55 AM: Receive : <stream:features xmlns:stream="http://etherx.jabber.org/streams">
<starttls xmlns="urn:ietf:params:xml:ns:xmpp-tls" />
<mechanisms xmlns="urn:ietf:params:xml:ns:xmpp-sasl">
    <mechanism>DIGEST-MD5</mechanism>
    <mechanism>PLAIN</mechanism>
    <mechanism>ANONYMOUS</mechanism>
    <mechanism>CRAM-MD5</mechanism>
</mechanisms>
<compression xmlns="http://jabber.org/features/compress">
    <method>zlib</method>
</compression>
<auth xmlns="http://jabber.org/features/iq-auth" />
</stream:features>

7/19/2013 4:48:55 AM: Send : <starttls xmlns="urn:ietf:params:xml:ns:xmpp-tls" />

7/19/2013 4:48:55 AM: Receive : <proceed xmlns="urn:ietf:params:xml:ns:xmpp-tls" />

Thanks
Vishwa

Alex

2013-07-19, 14:20 #4

Member since Feb 2003 · 4449 posts · Location: Germany
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there seems to be a problem with updating the connection to a secure TLS connection.
Are you on Win8 or Win8.1?

On Win8.1 there are TLS issues with some servers because Microsoft deprectated RC4 by default.
See here under "Security":
http://technet.microsoft.com/en-us/library/dn303404.aspx

vishwa

2013-07-19, 14:42 #5

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I am using windows 8. And running the windows 8 on virtual machine.

Alex

2013-07-19, 14:49 #6

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Try some other Win8 machines then. Maybe its a problem with your virtual machine.
Or disable TLS by using StartTls = false, but this is not recommended.

vishwa

2013-07-19, 15:14 #7

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In reply to post #5

Thanks,

After making xmppClient.StartTls = false, login succeded. but why disable TLS is not recommended.

Alex

2013-07-19, 17:40 #8

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because TLS is encryping all your XMPP traffic. TLS on XMPP is like HTTPS on HTTP.

Alex

vishwa

2013-07-21, 11:36 #9

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Application should run in both windows 7 and 8. How can we login in windows 8 , by keeping tsl on.

Alex

2013-07-21, 17:17 #10

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I have no idea whats going wrong on your Windows 8 installation. As I said before none of our customers has ever reported a problem under Windows 8. And I have also not seen any problems on Windows 8 yet. We have 2 developer machines on Windows 8 and everything runs fine there.